Question 1

How does Cash on Delivery (COD) and parcel inspection work?

Accepted Answer

We offer 100% Cash on Delivery across all 64 districts in Bangladesh. When the delivery rider arrives, you are welcome to inspect the package before paying the rider.

Question 2

How long will it take for my order to arrive?

Accepted Answer

Inside Dhaka, standard delivery takes 2 to 3 business days. For deliveries outside Dhaka across all other districts, parcels typically arrive within 3 to 5 business days via our partner couriers (Steadfast, Pathao).

Question 3

What printing technology and fabric does Trantify use?

Accepted Answer

We use high-definition Japanese DTF (Direct-to-Film) printing technology. It produces vibrant, razor-sharp, wash-durable prints that do not crack or peel. Our t-shirts and drop-shoulders are crafted from 200+ GSM 100% combed cotton, and hoodies from 300+ GSM premium fleece.

Question 4

How do I choose the correct size?

Accepted Answer

Every product page includes an interactive Size Chart with detailed chest, length, and sleeve measurements in inches. If you prefer a relaxed, streetwear silhouette, our Drop Shoulder tees are cut intentionally oversized.

Question 5

What is your return or replacement policy?

Accepted Answer

If your garment arrives defective, damaged, or with an incorrect design or size, please notify us within 7 days of delivery with an unboxing photo or video. We will promptly dispatch a free replacement.

Question 6

How can I sell my artwork and earn royalties on Trantify?

Accepted Answer

Visit our 'Sell Your Art' page and submit your designer application. Once approved, you can upload transparent PNG designs to your artist studio. You earn royalties on every sale, with payouts processed directly via bKash, Nagad, or bank transfer.

Question 7

Can I print on both the front and back of a garment?

Accepted Answer

Yes! In our studio and customization options, you can select 'Both Sides' printing for a nominal surcharge (৳150) to have graphics on both the chest and back.

Frequently Asked Questions