Welcome to Trantify ("we", "our", or "us"). We operate an on-demand custom streetwear and apparel platform connecting independent artists with buyers across Bangladesh. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and services.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you:
Contact & Shipping Information: Full name, mobile phone number, delivery address (district, upazila/thana, street address, postal code), and email address provided during checkout or inquiries.
Order History: Products purchased, sizes selected, design choices, payment method (such as Cash on Delivery), and transaction timestamps.
Designer Data: For registered creators, we collect portfolio submissions, payout details (bKash, Nagad, or bank accounts), and contact information.
Technical Information: IP address, browser type, device information, and pages visited to ensure secure and optimized platform operations.
3. How We Use Your Information
Trantify uses the collected data for the following purposes:
To fulfill and deliver your apparel orders with our courier partners across all 64 districts of Bangladesh.
To provide order tracking notifications, SMS updates, and customer support.
To process designer royalties and maintain artist studio accounts.
To detect, prevent, and address technical issues, fraudulent orders, or unauthorized access.
4. Sharing Your Information
We respect your privacy and will never sell or rent your personal information to third parties. We only share necessary data with trusted partners:
Logistics & Courier Services: Third-party couriers (such as Steadfast Courier, Pathao, Paperfly) receive your delivery name, address, and contact number solely to execute parcel delivery.
Legal Requirements: We may disclose your information if required to do so by applicable law or in response to valid legal requests by public authorities in Bangladesh.
5. Data Security
The security of your data is paramount to us. We employ industry-standard encryption, secure server connections, and strict access controls to safeguard your personal information against unauthorized access, alteration, or disclosure.
6. Your Rights & Choices
You have the right to:
Access, review, or update the personal information stored in your account.
Request deletion of your user account and associated personal data.
Opt out of promotional newsletters and marketing emails at any time.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to our privacy team:
Email: trantifyofficial@gmail.com
Location: Dhaka, Bangladesh
Direct Page: /contact
Have questions regarding our policies?
Our compliance and customer support team is available to assist you.
